Computer Security is a process, not just a box. Even world class technology needs to be expertly installed, configured, managed and updated in order to remain effective. Network Box Security Specialists like Austnet consult with each customer to determine their exact requirements and priorities. Then, install and configure the Network Box to suit the customised requirements of that individual client.

7x24x365 Management and Monitoring

The Global Network of Network Box “Security Operation Centres” monitors and manages every Network Box 24x7 year round (including environment, hardware, operating system, security modules and performance measures).

Threat Management - push updates

Updated threat protection signatures and software packages are installed as soon as they are available, using Network Box proprietary PUSH technology. 3DES encryption and 2048bit RSA authentication keys protect the management and monitoring communication channels.

All Network Box Security Operation Centres and Service Centres offer help desk support, with a range of SLA options (including “Self Managed,” “Remote Managed 8x5” and “Remote Managed 24x7”) to match customer requirements.