|
Variations to Projects
Austnet
calculates costs to undertake a project OR program development on the basis of the time spent, the
levels of expertise required, difficulty in undertaking the project, and
the times required (e.g. if it must be undertaken after hours) , and the
IP ( Intellectual property required ) etc
It will
use its best endeavors, expertise and its experience to determine the
extent of the tasks, expertise, degree of difficulty to determine the
tasks required.
How ever
it is the customer to fully detail their expectations, site and
environmental limitations, and exactly what responsibility their
requirements are, in a written format.
Customers are qequired to provide a full specification requirements document.
A
Variation
A variation is anything outside the
project description and specifications. In a spirit of good will, Austnet
will be accommodating of the client requirements but not at its expense.
Any changes or enhancements that are outside or additional to that
specified specifically in the signed specification will be charged
separately on a time and materials basis. Essentially, any work or task
undertaken that would not be undertaken in the normal course of events,
except to undertake such work or tasks specified for a customers project
id regarded as chargeable.
Variations:
The deliverables are limited to all those things outlined in the
final specification which is signed off by both parties or which are
accepted by the client by way of a purchase order. This includes things
like the look and functionality of a program or application or the
delivery of a defined outcome.
What we
mean may not be the same as what the project sponsor understands. If it is NOT
specifically mentioned or documented, the chances are that it is
excluded.
Estimated
Timeframe
Unless specifically stated ALL time
frames are estimates only, unless our specification states a time, date or
timeframe. As contractors, project sponsors must understand that Austnet will
typically be undertaking work for other customers. Periods of testing,
feedback, and subsequent modifications and alterations or those involving
user / customer feed back or testing may, and often do involve
indeterminate time frames. This may especially be the case where support
is required from 3rd parties such as manufacturers
Austnet
conduct jobs / tasks / development / implementations as “Contractors” NOT
as employees. As such our personnel may not work from 8:30am until 5:30pm
5 days a week.
Time
blowouts resulting from situations where a customer needs to undertake
preparatory work or reconfiguration where we remain on site waiting is regarded as a
variation.
Core Project
Assumptions:
That all data supplied is accurate
and consistent. That all calculations provided produce accurate results.
Calculations are the responsibility of the customer.
On Site
Delay’s:
Where a customer commits to provide a
working and correctly configured environment, and Austnet contractors are
unable to commence work for a period of time when on site, this is treated
as “out of scope and is therefore charged as a variation.
Project
Constraints:
Client
MUST inform Austnet of any and ALL project restraints, especially where
these involve resources, staff, or times.
If tasks or work is delayed whilst a customer fixes or adjusts
their systems they will be charged as a variation.
If a
system is discovered to not operate in a manner that allows an Austnet
contractor to undertake tasks or to install applications or undertake the
project, the customer will be charged on a time basis.
If Austnet
is required to undertake an environmental fix or reconfiguration of the
site setup problems this will be regarded as a variation and will be
charged on a time and materials
basis. | 
